Reference

Terms & Conditions for your account

These Terms & Conditions set the rules for account use, access checks, and wallet-linked actions on simplebetz.

India account rulesLocal law firstWallet checksUPI, Paytm, PhonePe
simplebetz Terms & Conditions for your account
CONTACT PATHS

Where to send policy questions

If a clause feels unclear, we point you to a direct contact path instead of asking you to chase replies across different places.

Live chat Use chat inside your account for quick questions about a clause, a suspension, or…
Email trail Send written questions by email when you want the request stored in one place.
Help form Open the help form for name, phone, or address updates that need proof.
DATA & ACCESS

How we handle data and access

We store only the details needed to run your account, check requests, and keep a clear record of what happened.

Data handling

We use the details you submit to create and manage your account, check eligibility where local law permits, and keep…

Cookies

Session cookies help us keep you signed in, remember language settings, and hold security checks while you move between pages.

Account security

Keep your password private and use a device lock if you share a phone or tablet.

Retention

We keep transaction logs, messages, and verification records only as long as needed for account operation, issue handling, or legal…

Contact route

For a correction request, a closure question, or a concern about a clause, send it through chat, email, or the…

Change requests

If your address, phone number, or name changes, ask for an update with supporting proof.

Common questions on these terms

These questions focus on how the terms work when you open an account, send a request, or ask us to amend records. The answers stay tied to access, updates, retention, cookies, and contact paths, so you can check the rules before you move ahead. If anything here changes, the current text on this page applies from the time it is posted, and local law remains the higher rule where it differs.

They control account use, access checks, wallet actions, and how we handle requests tied to your profile. If local law says a rule must work differently, the law comes first and the page follows that rule.

Yes. We may update this page when account flow, security steps, or support routes change. The current version applies once posted, so check the page again before opening or continuing your account.

Yes. Access is available only where local law permits it. If you are in a place where the service cannot be offered, you should not open an account or continue using it.

Send a correction request through your account and include proof for the field that needs fixing. We compare the request with the existing record, then update the details once the check is complete.

We keep login logs, verification records, and request threads only for as long as needed for account operation, issue handling, or legal duty. After that, the records are removed or anonymised under our retention rules.

Cookies help keep you signed in and remember session settings so the account works properly. If you clear them, some parts of the page may ask you to sign in again, but the core terms still apply.

Use chat, email, or the help form from your account. Tell us which clause you mean and what you want changed, and we will route the message to the right team.